Beautifully hand crafted dog collar
We understand when you place your order, you want your items as soon as possible and we endeavour to make the process as quick as possible. UK deliveries are shipped by recorded delivery or courier.
All stock items will be dispatched 3-5 working days but usually we can get them out quicker.
Many of our products are made to order / bespoke and for these items please allow 2-3 weeks for manufacture and dispatch.
Should you require your order sooner please contact us at firstname.lastname@example.org and we will try our best to accommodate your request.
For more information read our full terms & conditions
All standard items can be cancelled for a refund or exchange providing they are in their original packaging with all the original labels and tags. You must contact us at email@example.com within 7 days of our dispatch date to obtain a returns reference.
We cannot accept any returns without the returns reference. The item must be unused, clean, unworn and in a saleable condition. We do not accept any item if we see any signs that it has been used and in these cases, the item will be returned to you at your cost.
Please note that bespoke and made to measure products will not be accepted for return unless they are damaged or faulty.
Please refer to our size guide for more details. Should you require a size not listed please contact us
email us: firstname.lastname@example.org