Your shopping cart is empty:   View Cart
Home /Terms & Conditions

Terms and Conditions of Sale

Welcome to GINGER LEADER LTD, company no. 09027524 (registered address), at Wellington House, 108 Beverley Road, Hull, East Riding of Yorkshire. HU3 1XA.

Please read our terms and conditions before placing an order and by placing an order you will be deemed to have accepted them and be bound by them, whether or not you have read them.

To order from GINGER LEADER you must be the holder of a valid debit / credit card and provide personal information which is correct and honest. Your payment will be processed by Paypal and must be made in full before any item is dispatched. The total price at checkout will include VAT and delivery charges.

All orders are subject to availability and confirmation by GINGER LEADER. We reserve the right to cancel any order when items are unavailable, delayed or at a higher price. In these instances we will email you and refund your payment to the card used when ordering.

Delivery

Free UK delivery on orders over  £150
Delivery to Mainland UK £4.99
EC £10
Global £15


We understand when you place your order, you want your items as soon as possible and we endeavour to make the process as quick as possible. UK deliveries are shipped by recorded delivery or courier.

All stock items will be dispatched 3-5 working days but usually we can get them out quicker.

Many of our products are made to order / bespoke and for these items please allow 2-3 weeks for manufacture and dispatch.

Should you require your order sooner please contact us at sales@gingerleader.co.uk and we will try our best to accommodate your request.

Any time or date stated for the delivery of Products is an estimate only. GINGER LEADER makes every effort to supply Products on time but does not accept liability for failure to deliver within the stated time.

GINGER LEADER does not accept liability for shortages or damage to deliveries unless the Customer notifies us in writing within three working days of receipt at returns@gingerleader.co.uk.

Delivery of the Products is deemed to take place when the Products are delivered to the Customer's nominated address, whereupon the risks of loss, breakage and all damage shall pass to the Customer.

If the Customer does not accept delivery, GINGER LEADER may at its option (a) store and insure the Products at the Customer's expense and risk or (b) sell the Products at the best price reasonably obtainable and (after deducting reasonable storage insurance and selling costs) pay to the Customer any excess over the sale price or charge the Customer for any shortfall.

Returns

All standard items can be cancelled for a refund or exchange providing they are in their original packaging with all the original labels and tags. You must contact us at returns@gingerleader.co.uk within 7 days of our dispatch date to obtain a returns reference. We cannot accept any returns without the returns reference. The item must be unused, clean, unworn and in a saleable condition. We do not accept any item if we see any signs that it has been used and in these cases, the item will be returned to you at your cost.

Please note that bespoke and made to measure products will not be accepted for return unless they are damaged or faulty.
  
Returns Address:

GINGER LEADER
GINGER HQ
Wellington House
108 Beverley Road
Hull
East Riding of Yorkshire
HU3 1XA

Errors

While we try and ensure that all prices on our website are accurate, errors may occur from time to time. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Intellectual Property Rights

GINGER LEADER reserves all intellectual rights contained in our website, http://www.gingerleader.co.uk/

It is forbidden to copy or use any information or images from our website and our logo is copyrighted and a registered trade mark.

Nothing in these terms and conditions shall be construed as granting the Customer any right or licence under any intellectual property right of GINGER LEADER (including any rights GINGER LEADER may have in any patents, copyrights, trademarks, service marks or any trade secrets), by implication, estoppel or otherwise.

These terms and conditions are governed by English Law and any disputes may be resolved in the English Courts.

GINGER LEADER reserves the right to amend these terms and conditions at any time without notice and by using our website you agree to comply and be bound by the terms when altered.

Thank you for reading these terms and conditions. We endeavour to do our best to give you an enjoyable shopping experience.

GINGER LEADER